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Support for Customers Impacted by Widespread Tornados

UPDATE: DECEMBER 15, 2021 5PM ET

For those directly affected in these areas, we are giving you more time to pay your bill by extending your current payment due date to 12/20. Customers in these affected areas will receive a text message notification with this information. If you need to find your nearest Cricket Wireless store location, please be sure to visit our store locator page to confirm store hours.

On Friday, December 17 starting at 7:30 AM CT, Cricket will be hosting a Tornado Supply Drive at the Busy Bean in Trumann, AR. Cricket will contribute $1000 in non-perishable goods for distribution.  All items will be donated to the Trumann Stepping Stone Sanctuary.

LOCATION:
Busy Bean
509 AR-463
Trumann, AR 72472

TIME:
Collection begins at 7:30 AM CT

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UPDATE: December 13, 2021
 
On Friday, December 17 starting at 11:00am CT, Cricket will distribute 500 emergency kits to Mayfield, KY residents impacted by recent tornados. Each kit includes waters, flashlights, power banks for devices and hand sanitizers.
 
LOCATION:        
Cricket Wireless Store:
1025 Paris Road Mayfield, KY  42066
 
TIME:  11:00 AM CT while supplies last

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The powerful storm that raced across the central U.S. late Friday and Saturday unleashed at least 19 tornadoes in five states (KY, TN, AR, IL, and MO), and caused widespread damage along its path. The line of storms continued moving towards the east coast late Saturday afternoon and overnight with additional impacts in Michigan and New York.
 
For those directly affected in these areas, we are giving you more time to pay your bill by extending your current payment due date to 12/15. Customers in these affected areas will receive a text message notification with this information. If you need to find your nearest Cricket Wireless store location, please be sure to visit our store locator page to confirm store hours.

*Bookmark this page for updates on impacts to service due to this weekend’s widespread tornados.*