May 18 at 8:00 AM ET
Our thoughts are with everyone impacted by severe Texas storms. We are working hard to keep you connected. To help you stress less, we are giving you more time to pay your bill. Customers in affected areas will receive a notification that we are giving you more time to pay your bill. Your bill cycle otherwise remains the same. You can dial *PAY on your phone to easily make a payment with a credit card. If you’ve already made a payment, thank you.
This applies to customers in Austin, Hardin, Harris, Liberty, Montgomery, San Jacinto, and Waller counties.