FAQs

If you ordered Cricket service online at cricketwireless.com, you'll need to activate your service online.
Follow these easy activation steps.

Not sure how much you owe? You can  view your account online to see the amount due and due date. We can also text your balance to your phone using QuickPay.

You can check your IMEI by Dialing #06# or find it on your phone’s settings under General and then select About.  

Ready to activate a new SIM card? Click here to learn how .

Cricket offers BridgePay, which allows you to split your bill into two separate payments. As long as it's set up within seven (7) days before or after the start of your billing cycle, you'll get 7 additional days to keep your service active and make the second payment.