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Cricket Wireless Makes It Easy for People to tryCricket

What’s the News? Starting today, Cricket is taking another bold step toward enhancing the customer experience by giving more people a chance to try our strong network and valued wireless service with the new tryCricket app.

Earlier this year, we launched a new and rather unexpected advertising campaign that featured our (very real) customers.  It’s a different marketing approach that highlights some of our amazing and loyal customers. They share their own stories as to why “People who come to Cricket, Stay with Cricket,” and with the tryCricket app we are making it easier for more customers to try the Cricket experience before they buy. 

Cricket is passionate about inspiring smiles one meaningful connection at a time for our customers—all 13 million of them. This relentless focus on providing an easy, high-quality, and affordable wireless experience leads to customer loyalty and growth. Based on net adds in Q3 2022, AT&T has the fastest growing prepaid portfolio—which includes Cricket Wireless. This is the fourth consecutive year where more customers chose Cricket Wireless or AT&T PREPAID than any other prepaid provider in the U.S. In 2022, Cricket ranked #1 in Customer Service and Purchase Experience in the MVNO segment, 2 times in a row in the J.D. Power 2022 U.S. Wireless Customer Care and Purchase Experience Mobile Virtual Network Operator Performance Studies.*

How does it work? Available for download here, the tryCricket app gives consumers with an eligible device a chance to experience Cricket’s easy, high-quality service on our powerful nationwide network with a 14-day trial at no cost or commitment. tryCricket customers will receive a temporary phone number with 3GB of data with unlimited talk and text during the trial period.

What are experts saying? “We’re taking a bold step so that everyone can experience Cricket,” said John Dwyer, President of Cricket Wireless. “Once a new customer gives tryCricket a chance, they’ll see our great network, affordable plans, and award-winning customer service is why customers that join Cricket stay with Cricket.”

“TryCricket is an eSIM program,” said Jeff Moore, Principal of Wave7 Research. “There are several benefits of eSIM for simplifying consumer experiences, including the ability to switch carriers more easily, the ability to have more than one number associated with a device, and the ability to easily choose a carrier when traveling abroad.”

*Cricket Wireless received the highest score in the mobile virtual network operator segment in the J.D. Power 2022 U.S. Wireless Customer Care and Purchase Experience Mobile Virtual Network Operator Performance Studies – Vol. 1 & 2, which measures customer satisfaction with their carrier’s customer service and purchase experiences. Visit jdpower.com/awards for more details.

About Cricket Wireless
Cricket is focused on inspiring smiles, one meaningful connection at a time. We offer an easy and high-quality wireless experience on our reliable nationwide network. Our affordable, straightforward service plans include monthly taxes and don’t require an annual contract. Our customers also enjoy access to top-brand phones at affordable prices.Based on net adds in Q3 2022, AT&T has the fastest growing prepaid portfolio—which includes Cricket Wireless. This is the fourth consecutive year where more customers chose Cricket Wireless or AT&T PREPAID than any other prepaid provider in the United States.

Visit cricketwireless.com to learn more or find a store near you. Stay up-to-date with the Cricket Newsroom, and connect with us on Facebook, Instagram, Twitter and YouTube. Smile. You’re on Cricket.

Cricket is a subsidiary of AT&T Inc. © 2022 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are trademarks under license to Cricket Wireless LLC.