What is a Mobile Hotspot?
Mobile Hotspot lets you take the Cricket network with you whenever, wherever we have coverage in all 50 U.S. states. Add the Mobile Hotspot feature online to qualifying plans and your cell phone becomes a Wi-Fi Hotspot among multiple devices at the same time!
Mobile Hotspot Uses
- Connect your laptop or tablet to the Internet while traveling or on the go.
- Access the Internet from anywhere Wi-Fi is unavailable.
- Share your Hotspot with on up to six (6) devices at the same time using Wi-Fi or a USB cable.
Requirements for a Mobile Hotspot
Is my plan eligible for Mobile Hotspot?
Mobile Hotspot eligible plans include:
- Cricket $60/mo. Unlimited Plan, which includes 15GB Mobile Hotspot
- Cricket $55/mo. Unlimited Plan is eligible for Mobile Hotspot add-on
- Customers on an eligible legacy plan (listed directly below) can take advantage of the hotspot add-on:
- $50/5GB
- $50/8GB
- $60/12GB
- $60 Advanced
Is my phone eligible for Mobile Hotspot?
You must own a compatible phone for the Mobile Hotspot feature to work. View Cricket's Hotspot compatible smartphones.How do I add Mobile Hotspot?
Just follow the quick and easy steps below to add Mobile Hotspot to your current $55/mo. or $60/mo. Unlimited Plan. You can add it online or through the myCricket App on your phone.Not on an Unlimited Plan?
You can upgrade your rate plan online or through the myCricket App.
Need more mobile hotspot data? Upgrade your plan to the $60/mo. Unlimited Plan to get 15 GB of Mobile Hotspot each month, plus additional features such as Max included!Online Steps
- Already a mobile hotspot user, but need to add more? You can now add mobile hotspot online.
- Once you click the link above, enter your phone number and follow the instructions.
- You can add a one-time or monthly recurring Mobile Hotspot feature to your account if you are on an eligible rate plan. Eligible rate plans include the $60/mo. Unlimited Plan and the $55/mo. Unlimited Plan.
myCricket App
- Open the myCricket App and sign in.
- Tap Manage Your Lines, then select a line.
- Select Edit Features.
- Under Manage Features, tap $10/mo Mobile Hotspot; choose $10/mo. Mobile Hotspot Add-on.
- If you want this feature for the current billing cycle only, select Once. Otherwise, select Monthly.
- Tap Next: Review Changes to review your changes, then select Checkout.
- Schedule your feature change for today or the start of your next billing cycle. Tap Continue.
- If your change is scheduled for today, enter your credit card information, and agree to the Terms and Conditions. Tap Submit Payment.
- If you scheduled your change to be effective at the start of your next bill cycle, tap Submit Changes.
Complete Mobile Hotspot Terms and Conditions
Mobile Hotspot FAQs
When the shared devices are connected to your phone with the Mobile Hotspot feature, they use your Mobile Hotspot data allotment. The more devices you connect, the more data will be used. After your Mobile Hotspot data allotment is used, speeds are slowed to 128 Kbps for the rest of the billing cycle or until you purchase additional Mobile Hotspot data.
No. Data expires at the end of your rate plan billing cycle, so you may not receive a full month of add-on data in your first month. There are no refunds or proration for partial months. So, you should purchase add-on data at the start of your rate plan cycle for the best value. Example: Jane purchases her add-on data on May 10th. Jane's rate plan billing cycle ends on May 15th. Jane has 5 days to use the 10 GB of add-on data before it expires.
Yes. Mobile Hotspot allows the user to share their phone and the Cricket network to another device while also being able to use the smartphone's features.
No. Mobile Hotspot will power off after a period of inactivity. The Mobile Hotspot function is also defaulted to off.
There will be a status indicator on the device showing when Mobile Hotspot is in use.
Sharing your Mobile Hotspot is only available through the Cricket Mobile Hotspot feature. If you have an eligible phone but do not have the Mobile Hotspot feature, when you attempt to share your phone data allotment you will be directed to enter this URL into your phone: www.cricketwireless.com/mobilehotspot. There, you may select the Mobile Hotspot feature for $10/month.
Yes, if you've added the Mobile Hotspot feature and are on the $55/mo. or $60/mo. Unlimited Plan. For customers on the $55/mo. unlimited plan, Cricket may temporarily slow data speeds for all data usage when the network is congested.
You can make the change online or through the myCricket App and purchase the 10 GB Mobile Hotspot Add-on for $10.
